I would recommend that when you are seeking to retain any business that you are not familiar with, that you check with the Better Business Bureau.
They would be in a position to give you a better idea as to the status of this company.
Or perhaps a search on the internet may provide some information.
Be careful about any penalties of wanting to get out of this mortgage early. Being that you locked in 2 years ago when the Calgary market was at a
peak, you may have a payout penalty on the mortgage. If you do, these can range anywhere from 1-3 months interest to several thousands of dollars
($20,000+).
Good luck with the sale.
Donna Carson, CGA, CIRP, Trustee
Calgary and Central Alberta regions.